Frequently Asked Questions

These frequently asked questions (FAQs) are provided for convenience only and may be amended from time to time by UAO.
If any part of these FAQs is inconsistent with BFF’s Terms and Conditions (T&Cs), the T&Cs will prevail over the FAQs.
Topic
  1. Overview
  2. Registration
  3. Team Registration
  4. X Campus Run (Physical Run)
  5. Entitlements
  6. Fundraising
  7. Submitting Your Race
  8. Tracking Progress
  9. Screenshots
  10. STRAVA App
Updated on 26 Nov 2025

Overview

Now in its fifth year, Best Foot Forward (a.k.a. BFF) is a fundraising campaign organised by NTU's University Advancement Office (UAO). The event aims to unite the OneNTU community through fitness and philanthropy.

For Best Foot Forward 2026, UAO continues to collaborate with the NTU Runners' Club for the fourth time and feature their signature "X Campus Run" as the onsite flag-off event, officially launching the campaign.

Everyone is welcome to join in the virtual race (run and cycle) and X Campus Run, including NTU students, staff and faculty, alumni and members of the public.

The campaign aims to raise funds for various university causes while encouraging the OneNTU community and their supporters to stay healthy and active.

Participants are invited to register with a minimum donation of S$30, which can go towards either the NTU Bursary or the NTU School Advancement Funds. NTU students can join with a reduced minimum donation of S$10.

All donations are eligible for a 250% tax deduction. To qualify, please provide your NRIC/FIN number during the registration process.

X Campus Run (physical run) Register by 30 January 2026
Date: 6 February 2026, Friday
Time: 4.30pm to 9.00pm
BFF 2026 launch includes a flag-off run at 6.30pm
Venue: The Wave, NTU (map)
Route: 7km (competitive) and 3km (recreational) around NTU campus

Virtual Run
Date & time: 6 February 2026 (12.00am) to 17 April 2026 (11.59pm)
Venue: Anywhere
Distances: 3km, 10km, 30km, 100km

Virtual Cycle
Date & time: 6 February 2026 (12.00am) to 17 April 2026 (11.59pm)
Venue: Anywhere
Distances: 30km, 60km, 150km

You can clock your completed distance at any time during this period. Multiple sessions can be accumulated to reach the target distance you sign up for.

Those who prefer not to run or cycle can support their friends, family or colleagues in their athletic efforts by using the peer-to-peer function to make a donation to the causes championed by individual or team participants.
A virtual run allows participants to run or walk anytime, anywhere — whether it's around your neighbourhood, on a treadmill, or at a sports stadium. Simply record your completed distance in kilometres and log it on your Best Foot Forward account.
X Campus Run, held on NTU campus, is the flagship event of NTU Runners' Club that is open to NTU students, faculty, staff and alumni. Runners can choose from two routes. The 7km competitive route pounds the university's terrain to test participants' stamina. Alternatively, a shorter 3km route is available for recreational runners. Come hang out with us for an enjoyable Friday evening to exercise and socialise.
A virtual cycle allows participants to cycle anywhere in the world, at their own convenience, while contributing their distance and efforts to meaningful causes within NTU. Whether it's a leisurely ride around your neighbourhood or a long-distance route, simply record your completed distance in kilometres and log it on your Best Foot Forward account.

Participants who sign up by 30 January 2026 are eligible for both the physical run (X Campus Run) and the virtual run for the same amount of donation. Distance completed in the X Campus Run will be automatically added to the virtual run distance.

If you are taking part in the virtual run only, indicate your preference in the registration form. Participants who sign up after 30 January 2026 are eligible for the virtual run only.
Registration

You can register for the race by filling up your personal particulars in the registration form here, and the participation fee is in the form of a donation to support NTU Bursary or NTU School Advancement Funds.

Staff/ Alumni/ Non-students: Donate S$30 (or more)
NTU students: Donate S$10 (or more)

At the point of registration, participants have to decide whether to run as an individual, create a new team, or join an existing team. No changes can be made to the categories after registration.

A confirmation email will be sent to your registered email address. If it does not appear in your Inbox, please check your Spam email folder.
Yes, your children can also take part. However, please note that one account/ email address can only be used to register for one runner or cyclist.
Participants aged 18 years and below must have parental or guardian consent to participate in the virtual race. Their registration must be completed by their parent or guardian.
Yes, you can log in to your account to make changes to some of your personal particulars before 17 April 2026.
No, you will not be able to change your race categories after you have registered.
All race registrations are non-transferable.
Yes, you may join the virtual race organised for the OneNTU community residing in Singapore and overseas. However, please note that the finisher entitlements will be delivered to Singapore addresses only.
Each email address can only be used once for registration. To register for another participant, you will need to use another email address.
Yes, you can change your T-shirt size after you have registered. Please log in to your account and make the change before 17 April 2026, while stocks last. No changes can be made thereafter.
Team Registration
To create a team, select "Join us as team leader of a new team" on the registration page. A team code will be issued to you in the email sent after you have successfully registered. You can share the team code with your team members for them to register as part of your team. Please note that each runner or cyclist will need to register his/her own account, and that one email can only be used to register for one runner or cyclist.
To join a team, you must first obtain the team code from your team leader. On the registration page, you can select "Join us as member of an existing team" and key in the team code.
Yes, you can. However, you will need to register for the event using different emails as each registration requires a unique email address. You will also need to make a donation each time you register to form a new team.
Only the team leader can choose the cause that the team is supporting. If you want to donate to a specific cause, you can choose to register as an individual or start a new team to support the cause you are passionate about.
X Campus Run (Physical Run)
Please register by 30 January 2026 and ensure that you indicate on the registration form that you are attending the X Campus Run on 6 February 2026.
Unfortunately, all registrations are strictly non-transferable, and donations are non-refundable.
The T-shirt and goodie bag will be available for collection on the event day, 6 February 2026, from 4.30pm onwards at The Wave, NTU.
Only runners aged 18 and above can take part in the physical running event, X Campus Run. Runners below 18 years old are welcome to take part in the virtual run.
Yes, a bag deposit area will be available at the venue. While due care and security measures will be in place, the organisers will not be held responsible for any lost or damaged items or delays in retrieving bags. Participants are encouraged to travel light and bring only essential items.
Yes, run timings are recorded for the X Campus Run.
Photography and/or videography will be carried out during the event for news and publicity purposes. NTU reserves the right to use any photographs, motion pictures, recordings, or any other records of the X Campus Run for any legitimate purposes, including commercial advertising.
Please approach any of our route marshals or First-Aid personnel along the route to seek assistance.
In the event of wet weather, NTU reserves the right to delay the commencement of the run. Should wet weather continue after the delay, NTU reserves the right to cancel the physical run (X Campus Run) without any refund. An indoor exercise session will be carried out in place of the run.
Entitlements
The e-Certificate will be made available for download until 30 April 2026 after you have completed your pledged distance. Please log in to your account to download the e-Certificate.
The Best Foot Forward T-shirt and Finisher medal will be mailed to the eligible participants after the event. The items will be mailed to the mailing address provided during registration.
If you wish to receive the finisher medal, ensure that you opt in during the online registration. Please note that the minimum donation sum is the same, should you choose not to receive the medal.
Fundraising
NTU aims to provide our students with an equal opportunity to pursue a fulfilling education. Over the years, we have raised funds from various sources, including your generous donations. This helps to reduce reliance on public funding and ensure that we continue to assist our needy students.
After registering, you will have your own fundraising page which you can share with your family and friends via your social media. Your supporters can go to your virtual race participant's page to make their donations in support of your cause.

Your profile information will show the distance category that you have signed up for and the donation amount that you have fundraised to date. You may log in to view your profile page.

Alternatively, you can view the amount that you have fundraised by searching for your name or team name on the fundraising leaderboard.
All funds raised will be channelled towards the fund you donated to at the point of registration (i.e. NTU Bursary or NTU School Advancement Funds). No refund of donations will be made.
You do not have to fundraise from your family and friends if you do not wish to. During registration, simply indicate "Your Target Fundraising Amount" as S$30 or S$10 (for NTU Students) which you would have already raised when making a donation to sign up for the race. If you change your mind and decide to fundraise from your network to support the causes, you can log in to your account to change your target fundraising amount.

Donations from Best Foot Forward will go towards an NTU cause of your choice:

NTU Bursary Fund to support students in need of financial support.

NTU School Advancement Funds to support academic programmes, benefiting students and faculty, and research initiatives.

Donate to join the race: When you make a donation to join the race as an individual or start a team, you will be able to choose the cause you want to donate to. However, if you are joining the race as part of an existing team, only the team leader can choose the cause that the team donates to.

Donate to support NTU without joining the race: If you would like to support a particular cause, please select "Donate Now" under the "Donate" section to select the fund you are donating to. If you choose to donate to support a team or an individual, your donation will go towards the cause that the team or the individual has chosen to support.
100% of the donations are channelled towards the cause of your choice (NTU Bursary Fund or NTU School Advancement Funds). The operational costs of Best Foot Forward are fully borne by NTU.
Donations made to support the causes of this run cannot be withdrawn.
Submitting Your Race

You can submit your race manually or by syncing with the STRAVA app. Please note that you should only use one of the two methods, i.e., if you choose to key in your distances manually, all entries should be keyed in manually. The same applies if you are using STRAVA app.

Syncing with the STRAVA app (RECOMMENDED)
After registering, participants can sync their STRAVA accounts to the Best Foot Forward website. Before you start any activity, launch STRAVA and press the "Record" button. When you have completed your run, walk or cycle, press the "Finish" button. Your distance will be reflected automatically on the website. If any submissions are not reflected by the third working day, please email us at uao@ntu.edu.sg or support@wobs.sg, and we will respond in due course.

You can also refer to the step-by-step guide for detailed instructions.

Clocking your race manually
You can submit your results by logging in to your account. Go to "My Activity" tab, key in the completed distance, then upload a screenshot of your activity. Please ensure that the screenshot captures both the distance in kilometers and the date/time of activity. Please note that you can only upload one screenshot at a time.

You can also refer to the step-by-step guide for detailed instructions.
There is no limit to the number of submissions that you can make, as long as the walking, running or cycling activities are recorded from 6 February 2026, 12:00am to 17 April 2026, 11:59pm (GMT +8).
Yes, you can. It is entirely up to you when you wish to conduct your activities as long as they are completed within the race period.

Submissions can be deleted by clicking on the delete icon on your profile page. Deleted submissions will be removed from your total distance tracker and the leaderboard.

If you encounter any issues, please email us at uao@ntu.edu.sg or support@wobs.sg.
Yes, you can split the distance to be covered into multiple sessions.
Tracking Progress
You can view your completed distance after logging in to your profile page. You can also view your completed distances by searching for your name or team name on the leaderboard.
You have to download and sign up for a STRAVA account and sync it to the race website. Please refer to the step-by-step guide on how to do so. If you do not have a STRAVA account, please create a new STRAVA account.
Run, walk, hike, virtual run, ride, virtual cycle, and wheelchair activities can be tracked and submitted for this race. Do ensure that your activity is of the correct category, as other activities will not be recorded for the event.
Screenshots

If you are keying in your race results manually, you need to submit a screenshot that captures both the distance in kilometres and the date/ time of activity.

You do not need to submit screenshots of your race if you are submitting your results through the STRAVA app.
No, you cannot use a steps tracker or pedometer submission for this race as most those do not provide a distance for a specific walking or running activity.
Yes, you can. Please refer to the step-by-step guide on how to do so.
Each team member should record their own activities using their own device and app. We reserve the right to reject any screenshots that are duplicated submissions.
STRAVA App

Download the STRAVA app.

Log in if you already have an account. If not, sign up for an account. Please note the method you use to log in or sign up (Facebook, Google, Apple or email address) as you need to link it to the BFF race website later using the same method.
You can follow the following steps:
  1. Log in to your account here
  2. Click on upload activity
  3. Click on Link My STRAVA Account
  4. Click on authorise
Ensure that the current account logged in is the same account linked to your phone. Should they be different accounts (e.g. race website linked to Facebook STRAVA, but phone linked to Google STRAVA), you may experience difficulty uploading your race. If this occurs, please proceed to unlink the current account and relink to the correct account. Alternatively, you may choose the option for manual submission.

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